Terms of Service - Playwise

Last updated: January 27, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Rekordcloud B.V., a company registered in the Netherlands ("Company," "we," "us," or "our"), concerning your access to and use of the Playwise mobile application and website (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service. We recommend that you print or save a copy of these Terms for your records.

2. Description of Service

Playwise is a mobile application and related services designed to help parents and caregivers discover age-appropriate activities for children. The Service may include free features as well as premium subscription-based features ("Premium").

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, including the availability of any features, database, or content, with or without notice.

3. Eligibility

The Service is intended for use by adults (18 years of age or older, or the age of legal majority in your jurisdiction). By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

The Service is designed to provide activity suggestions for children under adult supervision. Children should not use the Service unsupervised.

4. Account Registration

To access certain features of the Service, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security and confidentiality of your login credentials
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or no longer current, or if we suspect unauthorized or fraudulent use.

5. Subscriptions and Payments

5.1 Premium Subscriptions

Premium features are available through paid subscriptions. Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan) through the Apple App Store or Google Play Store.

5.2 Free Trial

We may offer a free trial period for Premium features. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

5.3 Automatic Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

5.4 Cancellation

You may cancel your subscription at any time through your Apple App Store or Google Play Store account settings. Cancellation will take effect at the end of the current billing period, and you will retain access to Premium features until that time.

5.5 Refunds

Refunds are handled by Apple or Google in accordance with their respective refund policies. We do not provide direct refunds for subscription fees. Unused portions of subscriptions are not refundable.

6. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable laws
Attempt to gain unauthorized access to any part of the Service or its related systems
Interfere with or disrupt the Service or servers or networks connected to the Service
Use any automated means to access the Service or collect data from it
Reverse engineer, decompile, or disassemble any part of the Service
Remove, alter, or obscure any proprietary notices on the Service
Use the Service to transmit any viruses, malware, or other harmful code
Impersonate any person or entity or misrepresent your affiliation
Use the Service in any manner that could damage, disable, or impair the Service

7. Intellectual Property

7.1 Our Content

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, graphics, video, audio, design, selection, and arrangement) are owned by Rekordcloud B.V., its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms. This license does not include any right to:

Resell or make commercial use of the Service or its contents
Make derivative uses of the Service or its contents
Download or copy account information for the benefit of another party
Use data mining, robots, or similar data gathering and extraction tools

7.3 User Content

Any content you submit, post, or display on or through the Service ("User Content") remains your property. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing and improving the Service.

8. Third-Party Services

The Service may contain links to third-party websites, services, or resources. We are not responsible for the availability, accuracy, or content of such third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICE.

ACTIVITY SUGGESTIONS PROVIDED THROUGH THE SERVICE ARE FOR INFORMATIONAL PURPOSES ONLY. WE DO NOT GUARANTEE THE SAFETY OR SUITABILITY OF ANY ACTIVITY FOR YOUR CHILD. PARENTS AND CAREGIVERS ARE SOLELY RESPONSIBLE FOR SUPERVISING CHILDREN AND ASSESSING THE APPROPRIATENESS OF ANY ACTIVITY.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REKORDCLOUD B.V., ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

Your access to or use of or inability to access or use the Service
Any conduct or content of any third party on the Service
Any content obtained from the Service
Unauthorized access, use, or alteration of your transmissions or content
Any injuries, accidents, or damages arising from activities suggested by the Service

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR ONE HUNDRED EUROS (EUR 100), WHICHEVER IS GREATER.

11. Indemnification

You agree to defend, indemnify, and hold harmless Rekordcloud B.V. and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms
Your use of the Service
Your User Content
Any activity related to your account

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the competent courts of Amsterdam, the Netherlands. You consent to the personal jurisdiction of such courts and waive any objection based on venue or inconvenient forum.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last updated" date at the top of these Terms and, where appropriate, provide additional notice (such as an in-app notification or email).

Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rekordcloud B.V. regarding the Service and supersede all prior agreements and understandings.

15.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

15.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Rekordcloud B.V.
Email: legal@playwise.kids