Questions, feedback, partnership ideas, or just want to say hi? We're here and we actually respond—within 24 hours on business days.
Having trouble with the app? Billing questions? Something not working right?
Email: support@playwise.kids
Response time: Within 24 hours (Mon-Fri)
Love something? Hate something? Have an idea for a new feature?
Email: feedback@playwise.kids
We read every message. Your feedback directly shapes what we build next.
Writing about kids, parenting, or apps? We'd be happy to help with your story.
Email: press@playwise.kids
Download our press kit for logos, screenshots, and key facts.
Schools, camps, content creators, or other organizations interested in working together?
Email: partners@playwise.kids
We're open to collaborations that help more families.
We'll respond within 24 hours on business days. For urgent support issues, please include your account email and device type (iPhone/Android).
Your information is only used to respond to your inquiry. See our Privacy Policy for details.
Many questions can be answered instantly:
Find answers to common questions about features, pricing, accounts, and troubleshooting.
📖Step-by-step guides for getting the most out of Playwise.
🔄Need to cancel, change plans, or fix a billing issue?
🐛Found something broken? Let us know exactly what happened.
We're a small team that genuinely cares about every family using Playwise. Here's how we handle inquiries:
We aim to respond within 24 hours on business days (Monday-Friday). Weekend messages are answered on Monday.
For app problems, please include: your account email, device type, what you were trying to do, what happened instead, and screenshots if possible.
We read every feature request and track them all. Popular requests often become real features. We can't respond to every suggestion individually, but we're listening.
For time-sensitive press requests, please include your deadline in the subject line. We'll prioritize accordingly.
Follow along for activity inspiration, tips, and updates:
@playwisekids
Activity ideas and parenting inspiration
📘/playwisekids
Community updates and discussions
📌/playwisekids
Save activity ideas for later
🐦@playwisekids
Quick updates and support
For support issues, please email us directly rather than using social media DMs—we can help faster via email.
For legal inquiries, DMCA requests, or law enforcement requests:
Email: legal@playwise.kids
For data deletion requests or GDPR/CCPA inquiries, please email privacy@playwise.kids with your account email address.
Passionate about helping families? We're always interested in meeting talented people who share our mission.
While we may not have open positions listed, we're open to hearing from exceptional candidates in:
Send your resume and a note about why you'd be a great fit to: careers@playwise.kids
Playwise is an activity suggestion app, not a safety or emergency service.
If you have concerns about a child's safety, please contact:
Activity safety: All Playwise activities include age-appropriate guidance, but adult supervision is always recommended for young children.